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Computer Repair Shop Counts Statistics: Employment, Revenue and Wages

Official revenue, employment and wage figures clarify what computer repair shop statistics can—and cannot—show.

November 11, 2026 7 min read computertechnician.net Editorial Team

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Computer repair shop counts statistics: official establishment and revenue figures

A “shop count” sounds like a straightforward measure of how many computer repair businesses operate. The figures available here answer related questions, but they do not provide a verified count of computer repair establishments. Instead, they show annual revenue for all establishments in a defined repair-and-maintenance category and employment estimates for a specific occupation. Those measures describe different things and should not be substituted for a business count.

For the United States, all establishments in the “Computer and Office Machine Repair and Maintenance” revenue series reported the following annual amounts. The original series is measured in thousands of U.S. dollars, is not seasonally adjusted, and is annual.

YearRevenue (thousands of U.S. dollars)
20204,783,863
20214,943,887
20225,312,685
20235,375,030
20245,294,881

The series records revenue, not the number of establishments, number of employees, or number of repair transactions. Its broad “all establishments” scope also differs from an employer-only count. The observations show that reported revenue was higher in 2024 than in 2020, while the 2024 figure was lower than the 2023 figure. They do not, by themselves, explain why revenue changed or indicate how many shops were operating in any year. Source: FRED, Computer and Office Machine Repair and Maintenance, All Establishments: Revenue

Computer repair shop counts statistics: where repairers work by industry

Employment data offer a useful view of the wider repair occupation. In May 2024, the Bureau of Labor Statistics (BLS) counted workers in the occupation “Computer, Automated Teller, and Office Machine Repairers” across selected industries. The list includes retail, wholesale, specialized repair, computer services, construction contracting, manufacturing, and rental businesses. It is an occupation-by-industry view, not a count of computer repair shops.

IndustryEmployment, May 2024
Electronics and Appliance Retailers22,700
Professional and Commercial Equipment and Supplies Merchant Wholesalers19,210
Electronic and Precision Equipment Repair and Maintenance11,000
Computer Systems Design and Related Services3,480
Miscellaneous Store Retailers (4594 and 4595 only)2,570
Building Equipment Contractors1,140
Wholesale Trade Agents and Brokers1,070
Computer and Peripheral Equipment Manufacturing880
Rental and Leasing Services (5322, 5323, and 5324 only)750

Electronics and Appliance Retailers had the highest employment among the listed industries, followed by Professional and Commercial Equipment and Supplies Merchant Wholesalers. These categories indicate that repairers may be employed in retail stores, wholesalers, dedicated repair businesses, or service firms. A worker count does not tell us how many establishments employ those workers, and the displayed industries are selected high-employment categories rather than a complete partition of all jobs. Source: BLS, Data tables for OEWS occupation industry employment charts, May 2024

Computer repair shop counts statistics: metro area employment patterns

The May 2024 BLS area chart identifies metropolitan areas with high employment in the same repairer occupation. New York-Newark-Jersey City, NY-NJ led the displayed metros with 5,170 workers. Chicago-Naperville-Elgin, IL-IN and Dallas-Fort Worth-Arlington, TX followed, with 2,950 and 2,820 respectively. The figures describe employment located in each named metro area; they are not shop totals or measures of the number of businesses competing there.

Metropolitan areaEmployment, May 2024
New York-Newark-Jersey City, NY-NJ5,170
Chicago-Naperville-Elgin, IL-IN2,950
Dallas-Fort Worth-Arlington, TX2,820
Los Angeles-Long Beach-Anaheim, CA2,400
Houston-Pasadena-The Woodlands, TX1,740
Atlanta-Sandy Springs-Roswell, GA1,730
Miami-Fort Lauderdale-West Palm Beach, FL1,490
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD1,340
Seattle-Tacoma-Bellevue, WA1,310
Minneapolis-St. Paul-Bloomington, MN-WI1,040

The list spans multiple states and includes metros that cross state lines. For instance, the New York metro name includes New Jersey, and Philadelphia’s spans Pennsylvania, New Jersey, Delaware, and Maryland. This matters when interpreting area totals: metropolitan boundaries do not always match state borders. The chart selects areas with the highest employment levels, so it should not be read as a complete ranking of every metro or as a full distribution of national repair employment. Source: BLS, Data tables for OEWS occupation area employment charts, May 2024

Computer repair shop counts statistics: state employment patterns

The BLS state chart for May 2024 shows the highest-employment states for computer, automated teller, and office machine repairers. Texas recorded 7,560 workers and California 7,460. New York followed at 5,150, with Florida at 4,430. These are occupation employment estimates within states, not counts of repair businesses or all workers who may perform some computer repair as part of another job.

StateEmployment, May 2024
Texas7,560
California7,460
New York5,150
Florida4,430
Illinois3,910
North Carolina3,670
Georgia2,780
Ohio2,740
Pennsylvania2,640
New Jersey2,550

These selected figures show sizable employment in several large states, but the table alone cannot distinguish a concentration of workers in a few large employers from many workers spread among smaller businesses. It also omits states outside the chart’s selected high-employment list. Use it as a comparison of the named state estimates for May 2024, not as a complete state-by-state shop census. Source: BLS, Data tables for OEWS occupation state employment charts, May 2024

computer repair shop counts: Computer repair wages and employment: national benchmarks

For May 2025, BLS’s national Occupational Employment and Wage Statistics (OEWS) table estimated 65,600 people employed as computer, automated teller, and office machine repairers. The table reported a mean hourly wage of $24.46 and a mean annual wage of $50,880. These are national occupation-wide estimates across industries, not pay figures limited to independent repair shops.

A separate BLS Occupational Outlook Handbook data page lists 2025 employment of 72,100 for the occupation and a May 2025 median annual wage of $47,810. The employment estimate belongs to a distinct BLS publication series from the May 2025 OEWS estimate above. The two employment figures should therefore remain attributed to their respective series rather than blended into a single total. The mean wages from OEWS and the median wage from the OOH page are also different statistics: one is an average, the other is the midpoint of the wage distribution. Sources: BLS, National employment and wage data from the OEWS survey, May 2025; BLS, Data for Occupations Not Covered in Detail

Retail-specific BLS data provide a more focused comparison. Electronics and Appliance Stores employed 17,740 repairers in 2025. For those workers, the reported hourly median was $18.95 and hourly mean was $21.54; annual median and mean wages were $39,410 and $44,800, respectively. These figures apply to the occupation within that industry and year. They are not national wages for every computer repair worker, nor do they identify the number of retail establishments. Source: BLS, Electronics and Appliance Stores: NAICS 443

Computer repair shop counts statistics: classification boundaries

Industry definitions help explain why a search for “computer repair shop counts” may not map neatly to a single business total. In the archived 1997 NAICS Sector 81 description, code 811212, “Computer and Office Machine Repair and Maintenance,” covers establishments primarily engaged in repairing and maintaining computers and office machines without retailing new computers and office machines. Examples include photocopying machines, computer terminals, storage devices, printers, and CD-ROM drives. The category therefore extends beyond consumer computer repair alone.

The same archived classification page says an establishment that retails new computers and computer peripherals while also providing repair services is classified under Industry 443120, Computer and Software Stores. As a result, businesses offering repair can fall into different industry categories depending on their primary activity and retail operations. A count limited to 811212 would not necessarily capture every location where computer repair service is available.

The broader 81121 group includes repair and maintenance of consumer electronics, computers, office machines, communication equipment, and other electronic and precision equipment, provided those establishments do not retail those products as new. These definitions are from the archived 1997 NAICS page, and its 443120 code is presented as printed for that classification vintage. They are useful for understanding category boundaries, but they do not supply a current establishment count. Source: U.S. Census Bureau, North American Industry Classification System (NAICS), 1997 Sector 81

Sources

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