Contents
- Computer repair industry revenue statistics: U.S. annual revenue trend
- Computer repair industry revenue statistics: employer-firm revenue history
- computer repair industry revenue statistics: Computer repair industry revenue: Canadian SME revenue distribution
- Computer repair industry revenue: Canadian business revenue and profitability
- Computer repair industry revenue: Canadian repair business expenses
- Computer repair industry revenue: revenue and margin by business size
- Sources
Computer repair industry revenue statistics: U.S. annual revenue trend
The U.S. annual all-establishment series for computer and office machine repair and maintenance reports revenue in thousands of U.S. dollars. It covers NAICS 811212 and is not seasonally adjusted. From 2020 through 2024, the recorded values remained within a relatively narrow range: the series shows 4,783,863 thousand dollars in 2020, 4,943,887 thousand in 2021, 5,312,685 thousand in 2022, 5,375,030 thousand in 2023, and 5,294,881 thousand in 2024. These are annual observations, each tied to its stated reference year. Source: FRED, Computer and Office Machine Repair and Maintenance, All Establishments: Revenue
| Reference year | Revenue (thousands of U.S. dollars) |
|---|---|
| 2020 | 4,783,863 |
| 2021 | 4,943,887 |
| 2022 | 5,312,685 |
| 2023 | 5,375,030 |
| 2024 | 5,294,881 |
Across these five observations, the reported value rose from 2020 through 2023 and then was lower in 2024 than in 2023. The table supports a description of the recorded series, not an explanation of why its values changed. It also should not be read as a count of repair shops or a measure of revenue per business: it is aggregate revenue for all establishments in the defined industry.
The category has a specific boundary. The Census description defines computer and office machine repair and maintenance as repair or maintenance without retailing new computers and office machines. Businesses that retail new computers and also provide repair services are classified elsewhere. Thus, these figures describe the specified repair and maintenance industry classification, not every business that a consumer might call a computer repair shop. Source: U.S. Census Bureau, NAICS 811
Computer repair industry revenue statistics: employer-firm revenue history
A separate U.S. Census Service Annual Survey series reports total revenue for employer firms in computer and office machine repair and maintenance. Its units are millions of dollars, and its historical observations extend from 2007 through 2022 in the checked data. The values show a longer view of employer-firm revenue, with an early high in the listed period, lower amounts in later years, and some year-to-year movement rather than an uninterrupted decline. Source: FRED, Total Revenue for Computer and Office Machine Repair and Maintenance, All Establishments, Employer Firms
| Year | Employer-firm revenue (millions of dollars) |
|---|---|
| 2007 | 6,057 |
| 2008 | 5,506 |
| 2009 | 5,174 |
| 2010 | 5,095 |
| 2011 | 5,006 |
| 2012 | 4,802 |
| 2013 | 4,847 |
| 2014 | 4,783 |
| 2015 | 4,616 |
| 2016 | 4,623 |
| 2017 | 4,612 |
| 2018 | 4,436 |
| 2019 | 4,489 |
| 2020 | 4,506 |
| 2021 | 4,568 |
| 2022 | 4,822 |
The values fell across much of the period after 2007, with small increases in 2013, 2016, 2019, 2020, 2021, and 2022 relative to the preceding listed year. The 2022 value was 4,822 million dollars. The table retains the source’s annual units and employer-firm scope; it does not identify the number of firms or describe the distribution of revenue among them.
This history should be kept distinct from the all-establishment annual series above. The historical employer-firm figures run through 2022 and are expressed in millions of dollars. The other series covers all establishments for 2020–2024 and is expressed in thousands of U.S. dollars. Their overlapping years do not make them interchangeable: they are separate series with different scopes and units. Source: FRED, employer-firm revenue series Source: FRED, all-establishment revenue series
computer repair industry revenue statistics: Computer repair industry revenue: Canadian SME revenue distribution
Canadian industry statistics provide a useful but broader comparison. NAICS 8112 covers electronic and precision equipment repair and maintenance, including computer repair. The 2024 financial-performance report covers Canadian SMEs with annual revenue from $30,000 to $5,000,000; it is not a national total for computer repair alone. Within that selected population, average total revenue for the whole-industry column was 383.9 thousand dollars. The report divides businesses into revenue quartiles, with the average total revenue shown below. Source: Canadian Industry Statistics, Electronic and precision equipment repair and maintenance, report by revenue
| 2024 Canadian revenue group | Average total revenue (thousands of dollars) |
|---|---|
| Bottom quartile (25%) | 47.1 |
| Lower middle (25%) | 102.3 |
| Upper middle (25%) | 231.8 |
| Top quartile (25%) | 1,154.3 |
| Whole industry | 383.9 |
These are average revenues for the quartile groups, not the cutoffs that define each group. The top-quartile average is substantially higher than the other three listed quartile averages, while the whole-industry average sits between the upper-middle and top-quartile figures. The data therefore show a broad spread in business revenue within the selected SME population. They do not describe every Canadian repair business, since the report’s revenue limits exclude businesses outside the stated range.
Because the Canadian category includes electronic and precision equipment repair beyond computers, its statistics should not be presented as a computer-only market estimate. The comparison is most useful as a benchmark for the broader repair industry and as context for how revenue varies across the selected businesses. Source: Canadian Industry Statistics, NAICS 8112 Source: Canadian Industry Statistics, NAICS 8112 summary
Computer repair industry revenue: Canadian business revenue and profitability
The 2024 Canadian benchmark represents 2,610 businesses in the selected NAICS 8112 SME population. Its whole-industry revenue range runs from 30 to 5,000 thousand dollars, corresponding to the report’s stated selection limits of $30,000 to $5,000,000 in annual revenue. Of these businesses, 78.8% were classified as profitable and 21.2% as non-profitable. These shares describe the benchmark population in that year, rather than a universal success rate for Canadian computer repair shops. Source: Canadian Industry Statistics, NAICS 8112 financial performance
Revenue averages by profitability classification show that profitable businesses averaged 396.9 thousand dollars in total revenue, while non-profitable businesses averaged 335.4 thousand dollars. Average net profit among the profitable group was 84.0 thousand dollars. The non-profitable group recorded an average net loss of -42.7 thousand dollars. The report marks the latter revenue and loss values with reliability indicator E, which means they should be used with caution; the profitable-group net profit carries reliability indicator C. These averages describe the reported groups and do not imply that revenue alone determines profitability.
The profitability categories pair revenue and net results for businesses classified by their financial outcome. They are not a comparison of otherwise identical businesses, and they do not establish why one group recorded a profit or loss. The values are presented in thousands of Canadian dollars, within the same selected population and 2024 reporting period. Source: Canadian Industry Statistics, NAICS 8112 financial performance
Computer repair industry revenue: Canadian repair business expenses
For the selected Canadian SME population in 2024, the report’s whole-industry averages show several major expense categories alongside total expenses and net profit or loss. All dollar figures below are thousands of dollars per business as reported. They are average amounts, not industry-wide totals. Source: Canadian Industry Statistics, NAICS 8112 revenues and expenses
| Average item, 2024 | Thousands of dollars |
|---|---|
| Cost of sales (direct expenses) | 165.2 |
| Purchases, materials and sub-contracts | 138.6 |
| Wages and benefits | 25.9 |
| Operating expenses (indirect expenses) | 161.5 |
| Labour and commissions | 74.3 |
| Rent | 17.0 |
| Advertising and promotion | 4.5 |
| Insurance | 4.2 |
| Total expenses | 326.8 |
| Net profit/loss | 57.1 |
Cost of sales and operating expenses are broad categories in the report; the listed purchases and materials, wages, labour, rent, advertising, and insurance rows provide more detail on selected items. They should not be added to the broad categories as though they were independent totals. The advertising and promotion estimate carries reliability indicator E, so the report advises caution with that value.
The same report gives an average gross margin of 57.0% for the whole-industry column. Gross margin is a financial ratio, while the expense table reports average dollar amounts. Keeping those measures separate avoids conflating a ratio with an expense figure. The report’s broader NAICS 8112 scope and SME revenue limits apply to these expense and margin results as well. Source: Canadian Industry Statistics, NAICS 8112 financial performance
Computer repair industry revenue: revenue and margin by business size
The Canadian report groups the selected SMEs by total revenue quartile, allowing a comparison of cost of sales and gross margin across the groups. Average cost of sales increased across the ordered quartiles, from 11.7 thousand dollars in the bottom quartile to 551.0 thousand dollars in the top quartile. The intermediate averages were 26.8 thousand dollars for the lower-middle quartile and 71.6 thousand dollars for the upper-middle quartile. Source: Canadian Industry Statistics, NAICS 8112 report by revenue
| Revenue quartile | Average cost of sales (thousands of dollars) | Gross margin |
|---|---|---|
| Bottom quartile (25%) | 11.7 | 75.2% |
| Lower middle (25%) | 26.8 | 73.8% |
| Upper middle (25%) | 71.6 | 69.1% |
| Top quartile (25%) | 551.0 | 52.3% |
Gross margin declined across these revenue groups, from 75.2% in the bottom quartile to 52.3% in the top quartile. The report provides these as group averages and ratios. The figures do not show that a larger revenue level causes a lower margin, nor do they identify what business characteristics account for the pattern.
A separate 2024 Canadian report organized by profit margin expresses revenues and expenses as percentages of total revenue. In its whole-industry column, total expenses were 85.1% of revenue and net profit/loss was 14.9% of revenue. This is a separate grouping from the revenue-quartile report above: the two sets of figures share the broader NAICS 8112 SME scope, but answer different questions. The profit-margin percentages describe the whole-industry column in the margin-based report, not the revenue quartiles. Source: Canadian Industry Statistics, NAICS 8112 financial performance
Sources
- Computer and Office Machine Repair and Maintenance, All Establishments: Revenue (AIES811212RCT00US) | FRED | St. Louis Fed
- Table Data - Total Revenue for Computer and Office Machine Repair and Maintenance, All Establishments, Employer Firms | FRED | St. Louis Fed
- Electronic and precision equipment repair and maintenance - 8112 - Financial performance - Canadian Industry Statistics
- Summary - Canadian Industry Statistics: Electronic and precision equipment repair and maintenance - 8112
- North American Industry Classification System (NAICS) U.S. Census Bureau